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Click here to view some user tips.
Welcome to the Frequently Asked Questions (FAQ) page.
Below are some of the most common questions and answers.
Q. Is the program for clubs only?
A. Not at all, if you need to record the details of any group of people this database software may fill your needs. For example apart from clubs we have Plunket and a Hospital Charitable Trust using the software.
Q. We currently have a computerized database file of our membership, can these membership records be transferred for use with Membership Database Pro?
A. In most cases yes, we would need to have a look at the data file and test it to see if the data can be converted. The test itself is free and if convertible we would provide a quote for this service. We can definitely transfer comma delimited text or CSV files. If your data is not in this format you may be able to convert it using Save As or your program may have an Export option.
Q. Can our members details be protected?
A. Yes, full program password protection is available. There are four different password security levels ranging from full non restricted use to high security which allows minimal viewing only with no access to data modification.
Q. We have hundreds of members with no data to convert, will we need to key all the members details into Membership Database Pro manually?
A. Yes. It may seem like a momentous task but in reality its not. We recall an employee of one club building the membership data base of 800 plus members over a two day period amongst doing other tasks at the same time. It does not need to be done all at once, you can chip away at it over a period of time and remember that it only needs to be done once!
Q. Our membership is expanding, can we increase our current membership capacity limit within the program?
A. Yes, and you pay a capacity increase price only. During the development of the program it was tested using 10,000 members so no problems here.
Q. How do I backup our Membership Database Pro data files?
A. We considered the importance of data backups such a priority that we have included a data backup/Restore utility program with Membership Database Pro at no extra cost.
Got a question? If so please e-mail us at: DJ Computer Services - Sales Department
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